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2019, Cilt 9, Sayı 3, Sayfa(lar) 519-528
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DOI: 10.5961/jhes.2019.351
Evaluation of Critical Success Factors in Mobile Education Applications in Higher Education with Fuzzy DEMATEL
Osman PALA
Karamanoğlu Mehmetbey University, Faculty of Economics and Administrative Sciences, Department of Econometrics, Karaman, Turkey
Keywords: Mobile education application, Mobile learning, Critical success factors, Fuzzy DEMATEL

Recently, with the developing technology and the spread of smartphones, mobile software has started to be developed in all fields and has become extensively used by mobile phone owners. Effective development of mobile applications produced to support education in higher education is significant for achieving the intended success. The most important benefits provided by mobile learning applications to users are expressed as accessibility, freedom of movement and continuing education. Determining and evaluating the critical success factors that are important for mobile learning applications to be successful and high quality is an essential issue. In this context, critical success factors can be evaluated in two dimensions. The first of the dimensions can be indicated as the needs of students and the second as the quality compenents. In this study, critical success factors that interact with each other were investigated by Fuzzy DEMATEL method and essential conclusions were obtained.

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